VUSE ULTRA DEVICE
Pod Short Circuit
ERROR CODE 11
What Happened?
There’s an issue with the pod you inserted.
How to Fix It:
- Remove the pod and check if it’s damaged or if there’s liquid or debris on the connection points.
- Wipe the device’s pod connection area with a clean, dry cloth.
- Try using a new pod to see if the issue resolves.
- If the issue continues, please contact our Consumer Care team - contact us.
Helpful Tip:
Always ensure your pods are stored properly and clean before use to avoid connection issues.