VUSE ULTRA DEVICE
Smart Pod Authentication Error
ERROR CODE 25
What Happened?
Your device couldn’t detect the pod inserted.
How to Fix It:
- Remove the pod and reinsert it securely.
- Check that the pod is clean and undamaged.
- Try using a different pod if the issue continues.
- Still having trouble? Please contact our Consumer Care team - contact us.
Helpful Tip:
Make sure you’re using a pod compatible with your device for a seamless experience.