VUSE ULTRA DEVICE
Battery under Temp-charging
ERROR CODE 12
What Happened?
The device detected that the environment is too cold to charge safely.
How to Fix It:
- Move the device to a warmer location within the optimal temperature range of 15-25°C.
- Wait for the device to adjust to the new temperature before charging again.
- Still having trouble? Please contact our Consumer Care team.
Helpful Tip:
Avoid charging your device in extremely cold environments, as it may impact battery performance.