VUSE ULTRA DEVICE
Battery Over Temp-charging
ERROR CODE 13
What Happened?
The device’s battery has overheated while charging.
How to Fix It:
- Unplug the device and allow it to cool down.
- Ensure the charging environment is within the recommended temperature range of 15-25°C.
- Avoid charging the device in direct sunlight or near heat sources.
- If the issue continues, please contact our Consumer Care team.
Helpful Tip:
Charge your device in a cool, dry place to prevent overheating and prolong battery life.