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VUSE ULTRA DEVICE
 

Charge IC fail

ERROR CODE 19

What Happened?

Your device detected a fault while charging and cannot be charged correctly.

 

How to Fix It:

  1. Please restart your device by pressing and holding the Main button for 15 sec.
  2. Try the charging action again.
  3. If the issue persists, please contact our Consumer Care team.

 

Helpful tip:

When charging your device ensure charging ports are clean and unobstructed, and that the connection to

the charger input is well-established.

 

 

 

NEED FURTHER HELP?
 

Customer Care

Our Customer Care team is on hand to help you with anything you need.

Email: info.ch@vuse.com

Tel:
0800 000 396