TWISP CLEARO 3 FAQs
HOW DO I REFILL MY TWISP CLEARO 3?expand_more
Consider refilling your Twisp Clearo 3 before completely empty. If you taste a burnt flavour it is due to the atomiser head drawing insufficient liquid. The atomiser may have run dry. The atomiser should be replaced.
- To refill, simply unscrew the mouthpiece assembly from the atomiser tank while holding the device upright
- Fill through one of the two circular fill ports on either side of the central air channelAvoid overfilling as the liquid will spill over and the lack of air in the tank can result in poorer wicking of the eLiquid to the coil
- Replace the mouthpiece assembly and screw closed. Always hold the tank section with one hand, while tightening the mouthpiece to avoid over tightening and jamming the connection to the battery
- Be sure to allow a new atomiser head to soak for at least a couple of minutes before using.Important to note: We recommend that you refill as soon as the liquid in the tank reaches the top of the Clearo 3 atomiser head - to ensure optimum flavour.
HOW DO I CHANGE MY TWISP CLEARO 3 COIL?expand_more
- Unscrew the atomiser tank from the battery while holding the device upside down (tank facing downward)
- Simply unscrew the old atomiser head and dispose responsiblyIt is recommended to prime a new atomiser head by dripping a few drops of flavour into the top of the new atomiser head, to help soak the wick before heading. 3-5 drops should suffice
- Screw the new atomiser head into the atomiser base and then screw the battery back on to the tank
- Be sure to allow the new atomiser head to soak for at least a couple of minutes before using do not use water to clean the atomiser head
WHY AM I GETTING A BURNT TASTE WHEN USING THE TWISP CLEARO 3?expand_more
Atomiser heads will wear out over time. Replace the atomiser head when you taste a dry or burnt flavour. To change the atomiser head: Unscrew the atomiser tank from the battery while holding the device upside down simply unscrew the old atomiser head and dispose responsibly It is recommended to prime the new coil by dripping 2 drops of Twisp eLiquid into each cotton hole and 3 drops into the top of the new atomiser head Screw the new atomiser head into the atomiser base and then screw the battery back on to the tank Be sure to allow the new atomiser head to soak for at least a couple of minutes before using Do not use water to clean the atomiser head.
HOW DO I CLEAN MY TWISP CLEARO 3?expand_more
The tank section should be cleaned on a regular basis (recommend every flavour change or coil change) as trapped liquid can accumulate over time. This will show up as a dark band at the base of the glass tank, this is normal, and can easily be avoided by cleaning the tank. Always clean and dry the atomiser before storing without using for any lengthy period. To clean:
- Disassemble the Clearo 3 into its component pieces
- Remove atomiser head and set aside
- Place all components on a cloth or soft tissue to allow the remaining flavour to spill out
- Wipe away any excess flavour from the Tank-Top, battery and inside the atomiser base
- Rinse the tank components thoroughly with warm water
- Wipe the components dry, reassemble and refill the atomiser tank as per the filling instructions
Important to note:
- Never use water to clean the atomiser head or the battery.
WHY IS MY TWISP CLEARO 3 TANK LEAKING?expand_more
Leaking can occur when air enters the tank. This is usually due to a crack in the tank or can mean a missing or damaged seal. Both are highly unlikely to happen in the case of the Twisp Clearo 3. If your tank leaks out of the vent, please check the following:
- Make sure to not leave the tank open for longer than necessary. This can be the primary reason for liquid leaking out of the tank. When open, there is no negative pressure to keep the liquid in and it can cause liquid to leak outWhen refilling, open and refill, then close and seal the tankas quickly as possible
- Check that there is an atomiser head in place, and correctly installed and that the atomiser head contains a clear top seal and a black bottom seal
- Check for the presence of a clear silicone O-ring in the atomiser base. Make sure the tank and atomiser base are properly screwed together - finger tight is perfectMake sure the tank is in good condition and there are no cracksCheck for the presence of the flat black rubber seal on the top cap insert.
- Make sure the mouthpiece assembly is properly screwed onto the tank
HOW DO I ADJUST THE MOUTHPIECE ON MY TWISP CLEARO 3?expand_more
The mouthpiece does have some free rotation that allows for easy repositioning to align the flat section to that of the power button. The mouthpiece only engages with the top cap insert in one location to allow for this free rotation without opening the tank. To open the tank, continue to turn the mouthpiece in an unscrewing direction until it engages with the top cap insert and then continue to unscrew the mouthpiece assembly off from the tank.
Do not pull on the mouthpiece to open the tank.
HOW DO I REPLACE TANK PARTS ON MY TWISP CLEARO 3?expand_more
Unscrew and remove the tank section. Replace with the corresponding tank spare (sold separately)
WHAT DOES MAH MEAN?expand_more
The mAh stands for milliampere hour and indicates the electrical capacity of smaller batteries; how much charge the battery can provide.
HOW DO I CHARGE MY TWISP CLEARO 3?expand_more
Using the micro USB cable, connect the device to a powered USB port (e.g. laptop) not exceeding 5V to charge. Refer to the battery level LED status indications for charge levelsWhen the battery is fully charged, all the lights around the button will stay onFull charge takes about 1.5 hours. You can use your Twisp Clearo 3 while charging, but if low voltage protection flashes (single top LED flashes), we suggest you charge for a while before use
WHAT DO THE DIFFERENT LED INDICATORS ON MY TWISP CLEARO 3 MEAN?expand_more
Charge level indication takes place around the button after every button press. Five LED lights are used to indicate the level of the charge in 20% increments.
- A full ring indicates a full battery. As the charge drops the lights go out in an anti-clockwise direction
- Charging is indicated by the same five LED lights. As the charge increases, so do the number of lights, in a clockwise direction
- Short circuit protection: In the unlikely event that your atomiser head or battery short circuits, the power will shut off, and the top two LED lights will flash alternately. Please change your atomiser head or contact Vuse Care should the problem persist
- Overheat protection: If the button is pressed for longer than 10 seconds, the power will shut off to prevent damage to the atomiser head, and the button lights will cycle anti-clockwise for few seconds. The device can continue to be used normally thereafter
- Low voltage protection: When the battery voltage drops lower than required, a single LED will flash at the 1 o’clock position and the device will power off. Charge the device and power it back on
If the battery is not connecting correctly to the atomiser head, all the LEDs will flash.
