Your request was successfully submitted. The Consumer Care Team will be happy to assist you.

Vuse products may be harmful to health and contain nicotine which is addictive. VUSE PRODUCTS ARE NOT SUITABLE FOR USE BY: persons who are not adults; persons who are under the legal age to purchase vaping products; persons who are allergic/sensitive to nicotine; pregnant or breast-feeding women; persons who have been advised to avoid using tobacco or nicotine products for medical reasons; persons with reduced physical, sensory, mental capabilities or lack of experience/knowledge unless they are under supervision or have been given instructions concerning the use of the product by a person responsible for their safety; and persons with an unstable heart condition, severe hypertension or diabetes. Keep Vuse products out of reach of children.

We want everyone who visits the Vuse Canada website to feel welcome and enjoy their experience, going above and beyond the recommendations stated in Section 508 of the Rehabilitation Act 1998. To help us offer a positive experience of the Vuse Canada website, we've been referring to the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, more compatible with assistive technology, and more user friendly.

The guidelines have three levels of accessibility (A, AA and AAA). We’ve chosen Level A and AA as the target for the Vuse Canada website. We will monitor the website regularly to maintain our ongoing commitment to delivering a site that is accessible to the largest possible audience.  If you have any concerns about the usability of our site or find a feature that is inaccessible, please contact us using the information below. We will make every reasonable effort to accommodate requests.

© Imperial Tobacco Company Ltd., 3711 Saint-Antoine Street West, Montreal, QC H4C 3P6