Vuse Belgium website is committed to ensuring digital accessibility for all users, including people with disabilities. We are actively working to meet the requirements of the European Accessibility Act (EAA) and to align our website with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.
Ongoing Efforts
An accessibility audit has been conducted to evaluate the website's compliance with WCAG 2.2 AA standards. While many accessibility issues have already been addressed, we acknowledge that some barriers remain and may affect certain users' experiences.
We are currently prioritising the resolution of outstanding issues and are implementing improvements as part of our ongoing accessibility roadmap.
Feedback and Contact
If you experience any difficulty accessing content or navigating the site, or if you would like to provide feedback on our accessibility efforts, please get in touch with us:
Email: info@vuse.be
Phone: 0800 11689
Postal address:
British American Tobacco Belgium N.V./S.A.
Nieuwe Gentsesteenweg 21
1702 Groot-Bijgaarden
We aim to respond to all feedback within 3 business days and will do our best to provide you with the content you need in an accessible format.
Compliance Status
This website is partially compliant with the WCAG 2.2 AA standard due to the non-conformities outlined above. We are working toward full compliance with the requirements of the European Accessibility Act.
Date of Statement
This accessibility statement was last updated on 23/06/2025.