Are you a Vuse or Velo consumer in South Africa? Get ready, because we’ve launched MyVuseRewards, our loyalty programme.
Start Earning with MyVuseRewards Today
MyVuseRewards is designed to give back to loyal Vuse and Velo customers. It's a badge-based system where you can earn exciting rewards by shopping for your favourite Vuse devices or Velo nicotine pouches, referring others and for recycling.
How does MyVuseRewards work?
As you engage with Vuse or Velo, you'll earn different badges, each unlocking a specific voucher. Let's break down the different ways you can get rewards:


Welcome Badge – V Collective:
Just for joining the loyalty programme, you'll instantly receive a R50 voucher. But hurry, this is limited to the first 1,000 participants, so don't miss out on this initial boost.
Transaction-Based Badges: It's not just about how much you spend, but how often you engage with the loyalty programme. Also evaluated every 3 months:


V Explorer:
Make 3 purchases and earn a R40 voucher.


V Pioneer:
Complete 4 purchases for an R80 voucher.


V Legend:
Hit 5 purchases and grab a R100 voucher.
Recycling Badge – Get R100 for Returning 10 sets of 10 Vuse Pods or 5 Sets of 5 Disposables. This is a fantastic initiative for eco-conscious consumers Vuse & Velo users.
Referral Badge – "V Ambassador": Love Vuse or Velo? Share the love and get rewarded.
Receive R50 when your friend joins.
Get an additional R50 when they make their first purchase.
How to redeem your rewards?
Vouchers can be redeemed both online or in-store. Just select your preferred method in the Vuse app for Vuse users.
Your questions answered about MyVuseRewards
We know you might have questions, so here are some common queries about the loyalty programme:
- How do I join MyVuseRewards: Register via the app or with in-store assistance.
- What do I get for joining the Vuse loyalty programme: A Welcome Badge and a R50 voucher (for the first 1,000 participants).
- How do I earn rewards: By joining, shopping for Vuse devices or exploring new Vuse flavours, or Velo nicotine pouches, reaching spend/purchase milestones, referring friends, and recycling.
- How often are value and transaction badges evaluated: Every 3 months from your join date.
- When do I get my vouchers: Each time you unlock a badge milestone, a voucher is awarded.
- Can I scan receipts later: Yes, as long as you keep the physical receipt. (Note: Receipt scanning is available after the full market launch on July 29, 2025.)
- Can I stack rewards: Generally, no. Only one voucher can be used per transaction.
- Do vouchers expire: Yes, all vouchers expire on December 31, 2025.
- Where can I find support: Check the Profile tab within the MyVuseRewards app.
MyVuseRewards is our way of saying thank you for being a part of our community. With easy ways to earn valuable rewards on Vuse pods, Vuse Go, Vuse Go Max, and all your favourite Vuse flavours, there's no reason not to join.
How to Join MyVuseRewards?
Download the app, or join on MyVuseRewards landing page or join directly here.
Alternatively, visit your nearest Vuse store in South Africa to become part of this exciting loyalty programme. The loyalty programme is subject to these Terms and Conditions.























