Standard Delivery included on all orders. See our delivery details

Warranty


VUSE WARRANTY

At Vuse, we believe that you should have confidence in your vaping experience whichever product you choose to purchase.  As a valued customer, you can benefit from a comprehensive warranty on our Vuse devices and accessories.

 

WHAT IS COVERED BY OUR VUSE WARRANTY

All new devices and accessories come with a warranty against fault. This means that if your device or accessory stops working properly during the applicable warranty period we will replace or repair it free of charge*. The applicable warranty periods are as follows:

  • Batteries: all batteries are supplied with a 6 month warranty.
  • Chargers: All chargers, including USB, wall and car chargers are supplied with a 12 month warranty.
  • Clearomisers: All clearomisers are supplied with a 6 month warranty, excluding the eTank which is supplied with a 30 day warranty.
  • Atomisers and Cartomisers: All atomisers and cartomisers are supplied with a 7 day warranty.
  • E-liquids: Unfortunately, we are not able to provide a warranty on e-liquid items due to the nature of the product.

 

WHAT IS NOT COVERED BY OUR VUSE WARRANTY

This warranty does not cover any faults resulting from fair wear and tear or misuse of the product, including but not limited to:

  • Negligence by you or a third party.
  • Incorrect use of your product in accordance with the user instructions.
  • Unauthorised repairs or other modifications.
  • Improper charging of your device (including the use of alternative chargers and charging adaptors).

 

HOW TO MAKE A CLAIM

If you need to make a claim or you think there is an issue with your device or accessory please contact the Vuse Care team on 1800932710 or via email to info.ie@vuse.com

You will be asked to describe the fault in detail, provide order number/proof of purchase and the product batch/serial number, so please make sure you have this information to hand.

  • If the product is diagnosed as faulty, Vuse will repair or replace the product for you on a next day delivery service.
  • You may be asked to return the faulty device for investigation. Failure to return the defective device if requested may affect your claim.

 

PLEASE NOTE:

  • This warranty does not affect your statutory rights.
  • Where we cannot repair your device or accessory we will refund the amount paid.
Verify

To use this website you must be aged 18 years or over

Please verify your age before entering the site*

*18+ only. This product contains nicotine and is addictive. For adult nicotine or tobacco consumers only.

Always be the first to know

Get updates direct to your inbox

I would like to receive email marketing about news, offers and promotions relating to VUSE and all other current and future brands of P.J. Carroll & Company Limited.

You have the right to withdraw your consent at any time, including by using the unsubscribe option in the messages you receive. You also have the right to object at any time to any use of your personal information for direct marketing and related profiling. To find out more about how we use your personal information and your rights, please see our Privacy Notice.

Your basket

Basket total:
€0.00
(0 item)

Your basket is empty

Products

  • Vuse ePen Crisp Mint Starter Bundle €7,48
  • Vuse eLiquid Bottle Crisp Mint €3,99
  • Vuse ePod 2 Chilled Mint Starter Bundle €11,98
  • Vuse ePen Crisp Mint eLiquid Pods €6,49
  • Vuse eLiquid Bottle Apple Mint €3,99

Search Terms

  • Mint
  • Mint Crisp
  • Mint Starter Kit
  • Chilled Mint
  • Peppermint

Subscribe with Vuse

The simplest way to buy your vape device and cartridges.

You have cartridges in your basket

With subscription
Without subscription
Bronze

5-9 Packs/month

€5.50 per pack

€7.00 per pack

Silver

10-14 Packs/month

€5.50 per pack

€7.00 per pack

Gold

15+ Packs/month

€4.50 per pack

€7.00 per pack

Your subscription will be dispatched on the same date each month, no delivery charges.

You’re in control - pause, skip or cancel at any time from 'My Account'

Additional device every six months

More about subscriptions