TERMS AND CONDITIONS 

1) Our Price Match Promise is only available to UK based consumers for full price online sales by a UK stockist

2) Our Price Match Promise is only available in respect of products that we have in stock at the time of claim.

3) All Price Match Promise claims and enquiries must be submitted to us via phone call to our customer care team

4) So we can check the price of the UK stockist, you must provide proof of a price publicly available to all customers displayed on the UK stockist's own website. The price has to apply to an identical individual product on our website in terms of model, size, colour and flavour.  

5) The UK stockist's price must exclude any discounts or promotional offers including (but not limited to) voucher codes, membership or personal discounts. Price matching cannot be used in conjunction with any other offer or discount and we don't match prices only available via 3rd party websites.

6) The UK stockist has to have the product actually in stock (rather than available only to order) and available to deliver in equivalent timescales to us. We will not take delivery charges into account when comparing prices.

7) Where you have already purchased a product from the Vuse UK website and subsequently found a lower price on a UK stockist’s own website, proof of purchase in the form of an order confirmation number must be provided to us within 14 days of the purchase. If our team agree with your request, we’ll refund the difference.

8) Our Price Match Promise is valid for one or several transactions up to a maximum of 30 products per month per customer.

9) We reserve the right to amend this promise at any time.

10) We reserve the right to refuse a price match where we suspect fraud or dishonest activity.