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VUSE PRICE MATCH
PROMISE

If you find a lower price online anywhere in the UK for an
identical VUSE product, we will match it.

 

 


VUSE PRICE MATCH PROMISE

Our Price Match Promise means that if you find a lower price online anywhere in the UK for an identical VUSE product, we will match it. If you have already purchased the product from the Vuse UK website within the last 14 days, or you would like to make a claim/enquiry before you make a purchase, please call our customer care team. Please read below to find out more details about our Price Match Promise and the Price Match Promise Terms and Conditions that apply.

 

TO USE THE VUSE PRICE MATCH PROMISE GET IN TOUCH WITH OUR CUSTOMER CARE TEAM

0800 133 7350

*Our customer care phonelines are open 9am to 5pm Monday to Friday

Please reach out to us over the phone to make any enquiries or claims under the Vuse Price Match Promise, and please have your quoted lower price ready for our team to verify.

VUSE PRICE MATCH PROMISE

Our Price Match Promise means that if you find a lower price online anywhere in the UK for an identical VUSE product, we will match it. If you have already purchased the product from the Vuse UK website within the last 14 days, or you would like to make a claim/enquiry before you make a purchase, please call our customer care team. Please read below to find out more details about our Price Match Promise and the Price Match Promise Terms and Conditions that apply.

TO USE THE VUSE PRICE MATCH PROMISE GET IN TOUCH WITH OUR CUSTOMER CARE TEAM

0800 133 7350

*Our customer care phonelines are open 9am to 5pm Monday to Friday

Please reach out to us over the phone to make any enquiries or claims under the Vuse Price Match Promise, and please have your quoted lower price ready for our team to verify.

TERMS AND CONDITIONS 


1) Our Price Match Promise is only available to UK based consumers for full price online sales by a UK stockist

2) Our Price Match Promise is only available in respect of products that we have in stock at the time of claim.

3) All Price Match Promise claims and enquiries must be submitted to us via phone call to our customer care team

4) So we can check the price of the UK stockist, you must provide proof of a price publicly available to all customers displayed on the UK stockist's own website. The price has to apply to an identical individual product on our website in terms of model, size, colour and flavour.  

5) The UK stockist's price must exclude any discounts or promotional offers including (but not limited to) voucher codes, membership or personal discounts. Price matching cannot be used in conjunction with any other offer or discount and we don't match prices only available via 3rd party websites.

6) The UK stockist has to have the product actually in stock (rather than available only to order) and available to deliver in equivalent timescales to us. We will not take delivery charges into account when comparing prices.

7) Where you have already purchased a product from the Vuse UK website and subsequently found a lower price on a UK stockist’s own website, proof of purchase in the form of an order confirmation number must be provided to us within 14 days of the purchase. If our team agree with your request, we’ll refund the difference.

8) Our Price Match Promise is valid for one or several transactions up to a maximum of 30 products per month per customer.

9) We reserve the right to amend this promise at any time.

10) We reserve the right to refuse a price match where we suspect fraud or dishonest activity.

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