Solution

You may have accidentally pressed the menu button three times within 2.5 seconds.

Solution

Yes, ensure device unlocked then hold menu button >6 seconds to restart.

Solution

If the battery reaches nearly 0%, the device turns off and needs charging to restart.

Solution

If you are not puffing, charging, or pressing a button, the screen turns off and the device uses little power.

Solution

Pressing the menu button five times in 2.5 seconds starts pairing mode.

Solution

If the product is faulty, we replace it per our terms.

Solution

Dirt buildup can affect performance; clean with a dry cloth.

Solution

Yes, leak-resistant design allows quick switching.

Solution

Wipe it with a clean towel and avoid inserting objects.

Solution

Pods may rarely leak; follow cleaning tips.