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OPENING HOURS
GET THE COMPLETE EXPERIENCE
- Vuse staff expert navigation
- Immersive product experience
- All Vuse pods at the flavour bar
- Personalization of Vuse device
- Vuse+ membership perks
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INTRODUCING VUSE REWARDS
- Earn points and level up for exclusive deals & discounts with Vuse Rewards
- Get early access to new product launches
- Enjoy free shipping and so much more
WHERE TO FIND US
Located at 355 Queen St. West, in between Soho St. and Beverly St. The nearest subway station is Osgoode, on the Yonge-University line, only 5 minutes away.
Find other Vuse Stores in CanadaFREQUENTLY ASKED QUESTIONS VUSE STORE TORONTO
Where are you located?
We are located in Toronto, at 355 Queen St. West
What are your opening hours?
Our current opening hours are: Mon - Tues 10 AM to 8 PM Wed - Fri 10 AM to 9 PM Saturday 10 AM to 10 PM Sunday 11 AM to 6 PM
What products do you carry?
You'll find Vuse products at our store.
Payment methods
We accept cash, AMEX, and credit cards and debit cards from all major banks.
Shopping methods
Walk-ins, Click & Collect and Call & Collect are available.
Do you scan ID at the store entrance? Do you take photos?
Vuse Store is reserved for 19+ only and requires a valid-government ID to be shown as proof. We do not scan your ID or take photos of it.
What is Vuse Pass?
Vuse Pass is a fast and convenient way to confirm your identity when you enter Vuse stores. Vuse Pass is entirely optional. If you choose to register for Vuse Pass, your palm will be scanned and linked to your age-verified Vuse account. Once registered, you will no longer be required to show your identification upon arrival at participating Vuse stores.
Who can use Vuse Pass?
Any adult nicotine customer with a vuse.com account can register for a Vuse Pass. If you do not already have a vuse.com account, you can create one in-store or online before registering for a Vuse Pass.
How can I get a Vuse Pass?
Register for a Vuse Pass through our Queen Street and Vaughan Mills Vuse Stores locations in Toronto in-person by showing your government-issued photo ID, providing your existing Vuse account information and scanning your palm
Can I use Vuse Pass in other vape shops?
No. Vuse Pass is only available in participating Vuse stores, which are currently the Queen Street and Vaughan Mills locations in Toronto.
How does the Vuse Pass palm vein scan technology work and is it secure?
Our palms are unique, similar to our fingerprints. When you scan your palm at the time of registration, an infrared camera captures an image of your palm and converts it into a unique pattern of letters and numbers. When you visit a participating Vuse location and scan your palm after registration, your new palm scan will generate the same unique pattern, enabling the store to connect your palm scan to your existing Vuse account, where we have previously verified your age. The images of your palm captured by the scanner are securely deleted following conversion into a unique pattern of letters and numbers. The unique pattern is created using 'hashing’ technology, and it is computationally infeasible to reverse the conversion process to re-generate an image of your palm. To further enhance security, the unique pattern is securely encrypted and stored separately from your Vuse account.
If I choose to register for a Vuse Pass, how will my personal information be used?
The unique pattern of letters and numbers derived from your palm scan and connected to your Vuse Pass will be used when you scan your palm for the purposes of confirming that you have a Vuse account and have previously verified that you are of legal age to purchase vaping products, and to offer you a personalized in-store shopping experience. It will not be used by Vuse, its affiliates or any third parties for any other purposes.
How can I withdraw from Vuse Pass?
You can withdraw your consent at any time by logging in to your vuse.com account and requesting that your Vuse Pass be deleted. Upon withdrawal of your consent, your unique pattern of letters and numbers derived from your palm scan will be securely deleted. You will then need to present government-issued photo identification to confirm your age before entering the participating Vuse stores in the future.